Everything You Need to Know
At this time, we are not accepting custom orders. While we appreciate the interest in personalized pieces, we're currently focused on offering our existing collection. We may consider custom work in the future, so please stay tuned for any updates!.
Currently, we do not offer engraving services for our products. While we understand the appeal of personalized engravings, we are focusing on delivering high-quality items as part of our existing collection. We hope to offer this option in the future, and we appreciate your understanding.
To find your correct ring size, you can use our online ring sizing guide.
Yes, we offer resizing services for most rings. The first resizing within 90 days of purchase is free. For future resizing, fees may apply depending on the complexity of the work.
Yes, we offer several financing options to make your purchase easier. You can apply for financing directly through our website or in-store. We also provide layaway plans with flexible payment terms.
We accept returns or exchanges within 30 days of purchase, provided the item is in its original condition and packaging. Please check our full return policy for more details.
To keep your ring looking its best: Clean it regularly with a mild soap and soft brush. Avoid wearing it during activities that may damage the ring, such as heavy lifting or exposure to chemicals. Bring it in for professional cleaning and inspection every 6 to 12 months.
Yes, we offer a one year warranty on most of our rings. This covers routine maintenance such as cleaning and inspections. If a replacement is not available, we may offer another similar style ring at the same value.
Yes we do! International orders typically take 3-4 weeks.
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Absolutely! At Rusticmens ethical sourcing is at the heart of everything we do. We carefully choose materials from suppliers who prioritize responsible mining and manufacturing practices. Our commitment to sustainability means each ring is crafted with care, reducing environmental impact while promoting fair labor standards. When you wear a ring from us, you're not just wearing a symbol of strength and durability—you're also supporting our pledge to ethical sourcing and environmental responsibility. Together, we’re making strides toward a more sustainable future, one ring at a time.
We accept various payment methods, including: Credit/debit cards (Visa, MasterCard, etc.) PayPal Financing plans (subject to credit approval) Layaway options for flexible payment
Orders are typically processed within 1-3 business days, and shipping can take anywhere from 3 to 5 business days, excluding weekends and holidays. Once your order is shipped, you'll receive a tracking number to keep an eye on its progress.
At the moment, we do not offer gift wrapping for our products.